Premium LCS respects your privacy and is committed to protecting your personal data. This policy explains what we collect, why, and the rights you have.

As a Moroccan company, we process personal data in accordance with Law No. 09-08 on the protection of individuals with regard to the processing of personal data, under the supervision of the CNDP. Because we also serve business clients in the European Union, we align our practices with the GDPR (Regulation 2016/679) for the data of EU-based visitors and partners.

Data controller

Premium Transfers and Tours — Extention, 63 Al Mansour El Abidi, Casablanca 20100, Morocco. Privacy contact: [email protected].

What we collect and why

Contact enquiries — when you submit our contact form, we collect your name, company, email, phone and message, to respond to your enquiry and, where relevant, prepare a quotation. Basis: your request / pre-contractual steps and our legitimate interest in responding.
Live chat (Grasp) — if you use the chat widget, your messages and basic technical data are processed to answer you. Basis: legitimate interest / consent.
Analytics (Google Tag Manager / Google Analytics) — anonymised usage data to understand and improve the site. Basis: consent, where required.
Server and security logs — IP address and technical data processed by our hosting and by Cloudflare to keep the site secure and available. Basis: legitimate interest.

We do not sell your personal data, and we do not use it for automated decision-making.

Cookies and similar technologies

The site uses cookies and equivalent technologies for analytics (Google) and live chat (Grasp). You can control non-essential cookies through your browser settings [and via our cookie banner, once available]. Essential technical cookies are required for the site to function.

Processors and third parties

We share data only with service providers acting on our instructions:

Cloudflare — DNS, CDN and security
Resend — delivery of contact-form emails
Grasp — live-chat support
Google — website analytics

Some of these providers are located outside Morocco and the EU; where personal data is transferred internationally, it is protected by appropriate safeguards (e.g. standard contractual clauses).

Retention

We keep enquiry data only as long as necessary to handle your request and our business relationship, and no longer than [retention period, e.g. 3 years] after our last contact, unless a longer period is required by law.

Your rights

You may request access to, rectification of, or erasure of your data; object to or restrict its processing; and, where applicable, request portability. You may lodge a complaint with the Moroccan supervisory authority (CNDP, www.cndp.ma) or, if you are in the EU, with your local data-protection authority.

To exercise your rights, email [email protected]. We respond within the timeframe set by applicable law.

Changes

We may update this policy; the current version is always available on this page.

Last updated: 13/07/2026

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